Residential Time of Use Rate Program

Time-of-Use is a residential rate program where rates vary according to the time of day, season and day type (weekday or weekend/holiday). Time-of-Use pricing encourages the most efficient use of the system and can reduce the overall costs for both the utility and customers. Residential customers could potentially save money on their utility bill by using energy during off-peak hours. 


WHY DO WE OFFER A TOU RATE:

A Time-of-Use rate gives customers more control over their energy costs by offering lower prices during times when electricity demand is lower. Customers who can shift some usage to off-peak hours may benefit from lower bills while helping create a more balanced and reliable electric system. 


HOW CAN YOU KEEP COSTS LOW ON TOU:

With a Time-of-Use (TOU) rate, when you use electricity matters just as much as how much you use. A few simple changes can help keep your bill low and make the most of lower-cost hours. 

  • Use electricity more during off‑peak hours when rates are lower
  • Avoid running large appliances during peak hours
  • Run laundry, dishwashers, and dryers in the evening or overnight
  • Charge electric vehicles and devices overnight
  • Adjust heating and cooling during peak times (pre‑cool or pre‑heat off‑peak)
  • Use smart thermostats, timers, or appliance settings to automatically shift usage
  • Turn off unneeded lights and electronics during peak hours
  • Check your usage patterns regularly to spot high‑cost times


IS TOU RIGHT FOR ME:

A Time‑of‑Use rate can be a good option if you use electricity outside of peak hours and can shift some usage when needed.

Good fit if you:

  • Use electricity mainly off‑peak
  • Can delay energy‑heavy activities
  • Charge an EV during overnight hours
  • Want the opportunity to lower costs by changing usage times

Not a good fit if you:

  • Use most electricity during peak hours
  • Can’t shift usage due to work or household needs
  • Require consistent energy use during peak times
  • Want predictable bills without time‑based pricing

     FREQUENTLY ASKED QUESTIONS:

Click HERE to view Time-of-Use Frequently Asked Questions, including time-rate structured graphs.


     TIME OF USE BROCHURE:

Click HERE to view our Time-of-Use Brochure.


GRAPHS:

Weekend/Holiday:

i

Summer Weekday:

Non-Summer Weekday:

Rate Legend:


HOW TO SIGN UP:

Getting started is easy! There’s no cost to enroll and no special equipment is needed. Solar and electric heating customers are not currently eligible.

To enroll, click the form below and fill it out. After completing the form, save it and send it to us by email, mail, or drop‑off.

Email: customerservice@austinutilities.com

Mail or Drop‑Off:

Austin Utilities

1908 14th St NE

Austin, MN 55912


CLICK TO SIGN UP:

TOU Enrollment Form