507-433-8886
Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8:30am-4pm

1908 14th St NE, Austin, MN 55912

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Click here to contact us
Click here to view our rebates page
Click here to report a street light out
Click here to view outages
Click here to see if our load control is activated
Customer Advisory Panel (CAP)
Customer Advisory Panel (CAP) Application

Want to be a voice for customers of Austin Utilities? Our Customer Advisory Panel meets quarterly to discuss topics that directly relate to customers. Sign up today! 

Sewer Averaging
Sewer Averaging End Dates

Check out when your sewer averaging will end! Stay informed!

Thanksgiving Closings
Thanksgiving Closings

We will be closed November 26th and 27th for Thanksgiving.

Natural Gas Safety Tips
Natural Gas Safety Tips

Natural gas safety is important and valuable to know. Learn safety tips and information to be prepared for any situation.

Closed for Veterans Day
Veterans Day Closing

We will be closed on November 11th for Veterans Day. Thank you veterans for your service!