Customer Service Lobby & Phone Hours
Monday: 8:30am-5pm
Tuesday-Wednesday: 8am-5pm
Thursday: 8am-6pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912


It's easy to give from the heart, Set up a HeatShare automatic monthly round up. Your donation stays right here in our community to help neighbors in need. To sign up, click here.

Holiday LED Rebates

This Holiday Season, celebrate with energy-saving LED lights! We offer rebates of up to $12 per string! Check out our Holiday LED rebate form! 


Allegiant Utility Services has been selected by Austin Utilities to upgrade the electric and water meters. The replacements are completely free and will only take 15-30 minutes of your time. If you have been contacted regarding this upgrade, you can schedule an appointment at a time that is convenient for you. Thank you for your cooperation.

Allegiant Utility Services can be contacted to make an appointment through:

Web-Electric Meters
https://au-w.peakscheduler.com/ and enter your appointment code.

Phone: 1-866-925-8048 weekdays from 8 am- 5 pm.

Email: Please send an email to Appointments@allegiant-us.com (Please include your name and telephone number)

Holiday Closures!

Our office will be closed on Monday, December 25, in observance of the Christmas Holiday. We will reopen on Tuesday, December 26 at 8:30 am.

Our office will be closed on Monday, January 1 in observance of the New Year’s Holiday. We will reopen on Tuesday, January 2 at 8:30 am. 

Emergency services are still available by calling 507-433-8886.

Red Cross Blood Drive- Dec. 28

Austin Utilities will be hosting a blood drive on Thursday, December 28th , at our office located at 1908 14thSt NE from 9 am – 3 pm. To sign up, visit the Red Cross website.