507-433-8886
Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912

AUseful Videos
Click here to contact us
Click here to view our rebates page
Click here to report a street light out
Click here to view outages
Click here to see if our load control is activated
Thank you, Energy Hero Partners!
Thank you Energy Hero Partners!

Thank you to our 2025 Energy Hero Partners!

Summer Energy-Saving Tips!
Summer Energy-Saving Tips!

Check out summer energy-saving tips and more!

We are Hiring!
Career Opportunities. Austin Utilities is hiring!

Austin Utilities is seeking talented and self-driven individuals for the following positions:

- General Manager

- Light Equipment Operator

- Communications Assistant

- Master Plumber

Water Meter Exchanges
Allegiant Utility Services

Customers who have not yet exchanged their water meters will be receiving communications from Austin Utilities and Allegiant to schedule an appointment.

Budget Billing
Is budget billing right for you? Click here.

Take the surprise out of your monthly bill with Budget Billing. Budget Billing allows you the opportunity to make even payments throughout the year, allowing you to budget your finances more effectively.