Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912

AUseful Videos
Click here to contact us
Click here to view our rebates page
Click here to report a street light out
Click here to view outages
Click here to see if our load control is activated
Career Opportunities
Click here to view open positions and applications.

Austin Utilities is hiring! We are seeking motivated individuals for multiple positions including:

- Electric Distribution Engineer

- Master Plumber 

Sewer Averaging
Click here to apply for Energy Assistance Program

In the months of June-October, sewer charges are billed using the average of your January-May water usage. This puts a cap on sewer charges for water you may use for lawn irrigation, pools, or other outdoor water use.

Water Quality Report
Click here to go to our rebates page.

Our new Water Quality Report based on 2023 data provides in-depth information about AU’s water system and the high quality of Austin’s water.

Blood Drive June 27th
Click here to sign up for our blood drive on June 27.

Austin Utilities will be hosting a blood drive on June 27th from 9 am - 3 pm.

Closed- 4th of July
AU will be closed on Wednesday, June 19, 2024

Austin Utilities will be closed on Thursday, July 4, 2024, in observance of Independance Day.

Emergency Services will still be available at 507-433-8886.