507-433-8886
Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912

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Be an Energy Hero!
Become an Energy Hero today!

It's easy to be a hero! Energy Hero is a voluntary program that gives our customers the opportunity to participate in reducing our peak energy demand. Sign up today!

Water Quality Report Available
Read now!

The annual Water Quality Report is now available! This report presents the results of monitoring conducted on our drinking water.

We are Hiring!
We are hiring. General Manager.

Austin Utilities is seeking a talented and self-driven individual to lead our organization under the Board of Commissioners' guidance.

Water Meter Exchanges
Allegiant Utility Services

Customers who have not yet exchanged their water meters will be receiving communications from Austin Utilities and Allegiant to schedule an appointment.

Closed- Juneteenth
Juneteenth Freedom Day. Our office will be closed on Thursday, June 19, 2025.

Our office will be closed on Thursday, June 19, in observance of Juneteenth.

Emergency services will still be available at 433-8886.