507-433-8886
Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912

AUseful Videos
Click here to contact us
Click here to view our rebates page
Click here to report a street light out
Click here to view outages
Click here to see if our load control is activated
Career Opportunities
Click here to view open positions and applications.

Austin Utilities is hiring! We are seeking motivated individuals for multiple positions including:

- Electric Distribution Engineer

- Master Plumber 


Customer Advisory Panel
2025 applications for our Customer Advisory Panel.

Are you interested in making a difference in the community? We need your help! We are looking for 2025 members!

Energy Assistance
Apply for Energy Assistance.

The Energy Assistance Program pays towards heat, electricity, and past-due water costs. Energy Assistance is free for all eligible households.

Energy Conservation Tips
Click here to view a list of energy conservation tips.

View a list of indoor and outdoor conservation tips to help you save on your utility bill!  

White Truck Treasure Hunt Clue

Here is your final clue for the White Truck Treasure Hunt!

Find the truck and return to the AU office to claim your prize.

Austin Utilities
1908 14th Street NE
Austin, MN 55912

Customer Service Lobby
& Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8:30am-4pm

Customer Service
Contact a customer service representative today at 507-433-8886 or email us

More about being an AU Customer

Austin Utilities logo

After Hour Services
24/7 507-433-8886
- No Power
- No Heat
- No Water
- Gas Smells
- Carbon Monoxide Concerns

Recognitions

Images of awards received