The winters in Minnesota can be very cold. Unfortunately, not all homes in Austin will be warm throughout the winter. Many customers struggle to keep up with high winter bills. To help customers in these situations, Austin Utilities supports the HeatShare program. HeatShare is a Salvation Army program that provides emergency utility assistance for people with no place left to turn. The program is funded in part by Salvation Army donors and customers of local utility companies like Austin Utilities.
You can support the HeatShare program through your utility bill. Just identify your donation amount on the HeatShare Donation line of your payment stub an add your donation to your utility payment.
To learn more about HeatShare or to set up a monthly donation or make a one-time credit card donation call a Customer Service Representative at 507.433.8886.