Welcome to Austin utilities
Our mission is to offer utility products and services in a safe, reliable and responsible manner in order to enhance the quality of life in our community.
Austin Utilities is a community-owned, not-for-profit electric, water, and natural gas utility, serving more than 12,000 customers within a community of over 23,000 people. Austin is located in Southeastern Minnesota approximately 12 miles north of the Iowa border and approximately 100 miles south of the Twin Cities metro area.
Our Values
Commitment: Everyone is accountable for success.
Customer/Community Focus: Provide value to our customer and the community we serve.
Operational Excellence: Meet and exceed reliability and service expectations.
Safety: Everyone home safe every day.
Stewardship: Efficiently manage our financial, environmental and regulatory responsibilities.