service changes

Begin and Transferring Service

Signing up for service is an easy as…

APPLY HERE

Email us at customerservice@austinutilities.com. 

Stop into our office located at 1908 14^th St NE

*Must apply for service 48 hours ahead of time.

All applications require a signature and photo ID.

Final Service

If you are moving out of our service area and are closing your account, please fill out the following form or contact an Austin Utilities Customer Service Representative at 433-8886. When you call, we will need the address you are vacating, the last day you wish to have service and a forwarding address for your final billing. We do require a 24 hour notice.

DISCONNECT SERVICES HERE