Austin Utilities is looking for your interest to participate
in a study that will be used to help us develop a Residential Time-of-Use Rate.
It is important to know that participating in this study will not change the
rate you are currently being charged.
Time-of-Use (TOU) is a residential rate plan where rates
vary according to the time of day, season, and day type (weekday or
weekend/holiday). For Austin Utilities to establish TOU rates we need to
perform a cost-of-service study based on residential customer energy data. When
you agree to participate in this study, you will help us gather load data for
our study, but you will continue to be charged the same rate you are currently
being charged.
SolarChoice customers and customers who have
solar installed at their home are not eligible for the study.
For additional questions or concerns please see our FAQs or please call (507) 433-8886 and ask for Melissa
Swenson, Customer Service Supervisor.