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    Important Local Numbers
    City of Austin
    City Hall
    507-437-9940
     
      Park and Recreations
    507-433-1881
     
     Streets and Sewers
    507-434-0067
     
     Waste Water Treatment
    507-437-7701
     
    Freeborn County Coop
    507-373-6421
    800-734-6421
     
     Century Link
    877-417-3983
     
     Charter Communications
    888-438-2427
     
     Jaguar Communications
    507-355-1000

    Contact Us

    If you need to contact Austin Utilities about time sensitive or emergency issues, please call 507-433-8886 to speak directly with our customer service department.  Thank you.
     
    BUSINESS INFORMATION

    OFFICE HOURS:
    Mon. – 8:30am - 5:00pm
    Tues.-Wed. – 8:00am - 5:00pm
    Thur.– 8:00am - 6:00pm
    Friday-8:00am - 3:30pm
    Saturday & Sunday – CLOSED


    ADDRESS
    Austin Utilities
    1908 14th Street NE
     Austin, Minnesota 55912
     

     
    DROP BOX LOCATIONS

    AUSTIN UTILITIES DRIVE UP
    1908 14th St NE
     
    CITY of AUSTIN
    500 Fourth Avenue NE
    • North side of Building (walk up)
    JIM'S MARKETPLACE FOODS
    301 11th Street NE
    Austin, Minnesota, 55912

    HY-VEE
    1307 18th Avenue NW
    Austin, Minnesota, 55912

    STERLING MAIN STREET
    1305 1st Avenue SW
    Austin, Minnesota, 55912
     
     

     
    CUSTOMER SERVICE
    AUSTIN UTILITIES
    AUSTIN, MINNESOTA
     
    24-HOUR SERVICES AVAILABLE 7 DAYS A WEEK
    If you experience
    • No Heat (Oct - March)
    • No Power
    • No Water
    • Natural Gas Smell
    • Carbon Monoxide Concerns
    Other utility related services are available during regular business hours. If you have any concerns with any of the services provided by Austin Utilities please contact us:
     
    TELEPHONE
    507-433-8886

    FAX
    507-433-5045

    EMAIL ADDRESSES
    talk2au@austinutilities.com
    (for time sensitive or emergency issues please call 433-8886)
     
    Mark Nibaur
    General Manager
       
    Alex Bumgardner
    Energy Resources & Utility Operations Director
     
    Kim Duncomb
    Support Services Director
     
    Todd Jorgenson
    Gas & Water Operations Director
     
    Tom Tylutki
    Electric Distribution Director