About Us

Welcome to Austin Utilities
 
Our mission is to offer utility products and services in a safe, reliable and responsible manner in order to enhance the quality of life in our community.
 
Our Values-
Commitment: Everyone is accountable for success.
 
Customer/Community Focus: Provide value to our customers and the community we serve.
 
Operational Excellence: Meet and exceed reliability and service expectations.
 
Safety: Everyone home safe every day.
 
Stewardship: Efficiently manage our financial, environmental and regulatory responsibilities.
 
Austin Utilities is a community-owned, not-for-profit electric, water, and natural gas utility, serving more than 12,000 customers within a community of over 23,000 people. Austin is located in Southeastern Minnesota approximately 12 miles north of the Iowa border and approximately 100 miles south of the Twin Cities metro area.
Austin Utilities has built a strong, solid reputation for outstanding service. Our customers range from the residential homeowner to a Fortune 500 company. We provide the same level of dedicated service to all of our customers.
Austin Utilities receives no tax dollars. Instead, nearly $1.6 million in utility revenues are transferred each year to the City of Austin's general funds. Austin Utilities Board of Commission is an elected board and comprised of customer-owners who govern the utility. The Commission approves the utility budget and establishes electric, water and natural gas rates for consumers.

 

Board of Commissioners
Austin Utilities' Board of Commissioners is elected by the consumer-owners of Austin to represent their best interest. The Board of Commissioners meets the second Tuesday of each month at 1908 14th St NE at 4:00 p.m.