Customer Service Lobby & Phone Hours
Monday - Thursday: 8:30am-5pm
Friday: 8am-3:30pm

1908 14th St NE, Austin, MN 55912

AUseful Videos
Click here to contact us
Click here to view our rebates page
Click here to report a street light out
Click here to view outages
Click here to see if our load control is activated
Career Opportunities
Click here to open positions and applications.

Austin Utilities is hiring! We are seeking motivated individuals for multiple positions including:

- Electric Distribution Engineer

- IT Data and Applications Specialist 

- Light Equipment Operator 

Energy Assistance
Click here to apply for Energy Assistance Program

The Energy Assistance Program is a federally funded program administered through the Minnesota Department of Commerce. The program provides financial assistance to help with household winter heating bills. Both homeowners and renters may apply.

Click here to schedule your AMI meter installation

Allegiant Utility Services has been selected by Austin Utilities to upgrade the electric and water meters. The replacements are completely free and will only take 15-30 minutes of your time. If you have been contacted regarding this upgrade, you can schedule an appointment at a time that is convenient for you. Thank you for your cooperation. Allegiant Utility Services can be contacted to make an appointment through:

Web-Electric Meters
https://au-w.peakscheduler.com/ and enter your appointment code. 
Phone: 1-866-925-8048
weekdays from 8 am- 5 pm.
Email: Please send an email to Appointments@allegiant-us.com (Please include your name and telephone number)

AU Alerts
Click here to sign up for AU alerts.

Take the guesswork out of remembering when your credit card expires for autopay by signing up for AU alerts. Get an alert by email or text message to update your expiration date. Signing up is easy, visit your Smarthub account to register.

Blood Drive- April 30
We will be hosting a blood drive on April 30.

Austin Utilities is hosting a blood drive on Tuesday, April 30 from 9 am until 3 pm.