My Account

Account Access & Payment Options
 
Beware of Third-Party Payment Websites: If you pay your bill through a third-party online payment site (i.e. doxo.com), you may be subject to hidden fees and processing delays.  Avoid these risks by paying your Austin Utilities bill online through our SmartHub app or our website.  It's FAST, EASY, and FREE!
 
 

 

Need to access your account? Make an online payment, check your usage or view your history using SmartHub.
 

 

In a Hurry? That's OK!  With Pay Now you can make a one-time payment with no registration required.
 

 

On the move?  Download the SmartHub mobile app for Android or iOS.


 
 

 

Pay By Phone Use our automated phone system to make a credit card payment.  Simply dial 1.844.262.2442 and follow the prompts.
 
Drop Box Locations
 
AUSTIN UTILITIES DRIVE UP
1908 14th ST NE


CITY of AUSTIN
HY-VEE
500 Fourth Street NE
1001 18th Avenue NW
North side of Building (walk up) Austin, Minnesota, 55912

JIM'S MARKETPLACE FOODS
MAIN STREET
301 11th Street NE 1305 1st Avenue SW
Austin, Minnesota, 55912 Austin, Minnesota, 55912